The workshop taught the fundamental knowledge and methodology of the Lean Six Sigma program, enabling participants to improve work performance and productivity to support command missions and increase customer satisfaction with fully developed projects.
Jacqueline Adams, the command continuous process improvement (CPI) champion of NAVSUP FLC Bahrain, coached a diverse group that included personnel from NAVSUP FLC Bahrain and Defense Logistics Agency (DLA) Distribution Bahrain.
“Improving processes that increase customer satisfaction and reduce time and costs is what we do at NAVSUP FLC Bahrain,” said Adams. “Lean Six Sigma provides the foundation for how we continuously develop our culture of excellence.”
During the virtual workshop, attendees initiated improvement project charters, obtained techniques for prioritizing their next steps, and expanded their team building and leadership skills for facilitating successful project teams.
“The value in having DLA Distribution Bahrain personnel attend the training is twofold, one for the employees to take inefficient processes that they have observed and make improvements to better the organization and secondly, continue to grow their professional knowledge,” said Cmdr. Jeretta Dillon, commander of DLA Distribution Bahrain. “We thank NAVSUP FLC Bahrain for the opportunity to learn how to initiate those improvements.”
Once participants finalize their charters, develop their teams and gather baseline data, they will take the next workshop of the Lean Six Sigma program, Green Belt, scheduled for July 2021.
“With the ongoing pandemic, it is imperative that we continue to assess our work processes to identify improvements,” said Adams. “I am excited to see how these projects evolve and look forward to facilitating more workshops in the coming months.”
NAVSUP FLC Bahrain is one of eight FLCs under Commander, NAVSUP. Headquartered in Mechanicsburg, Pennsylvania, and employing a diverse, worldwide workforce of more than 22,500 military and civilian personnel, NAVSUP's mission is to provide supplies, services, and quality-of-life support to the Navy and joint warfighter.
Learn more at www.navsup.navy.mil, www.facebook.com/navsup and https://twitter.com/navsupsyscom.